0
Fixed

I got booted at the end of the battle and didn't get crystals

davidthegreat 2 years ago • updated by SHOAIB (Moderator (EN)) 2 years ago 7

I know that this was an issue before... but i finished first with over 890 points and in first place on the kungur ctf map and i got kicked and didn't get any rewards... I did not include the first few bits of the log as i don't want people knowing where i store it in my computer (I also took out several parts about my comp that i don't want people to see)... I Don't think it should make a difference... can someone please tell me why?

  1. LOG_MARK: Client session added: 281476896351588
  2. LOG_MARK: Lobby added
  3. .
  4. LOG_MARK: TopPanelAuthenticatedComponent added
  5. LOG_MARK: Device type: Desktop
  6. LOG_MARK: Graphics device name: Intel(R) HD Graphics 4600
  7. LOG_MARK: Graphics memory size: 1136 Mb
  8. LOG_MARK: Graphics shader model: 50
  9. LOG_MARK: Operating system: Windows 10 (10.0.0) 64bit
  10. LOG_MARK: Processor type: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
  11. LOG_MARK: Processor count: 4
  12. LOG_MARK: Lobby load is completed
  13. LOG_MARK: Garage scene start async loading
  14. Unloading 9 Unused Serialized files (Serialized files now loaded: 219)
  15. Shader 'UpdateRankEffect/Distortion/CullBack': fallback shader 'Effects/Distortion/Free/CullOff' not found
  16. UnloadTime: 3.106044 ms
  17. LOG_MARK: User ready to lobby
  18. Unloading 225 unused Assets to reduce memory usage. Loaded Objects now: 42992.
  19. Total: 100.014687 ms (FindLiveObjects: 2.873187 ms CreateObjectMapping: 2.571691 ms MarkObjects: 89.814201 ms DeleteObjects: 4.754646 ms)
  20. LOG_MARK: User is on Home screen.
  21. LOG_MARK: User is on Home screen.
  22. LOG_MARK: User is on Home screen.
  23. LOG_MARK: User start going to battle Kungur
  24. LOG_MARK: Battle load is completed
  25. LOG_MARK: Kungur scene start async loading
  26. Unloading 2 Unused Serialized files (Serialized files now loaded: 324)
  27. UnloadTime: 6.249294 ms
  28. LOG_MARK: Battle map is inited
  29. Setting up 4 worker threads for Enlighten.
  30. Thread -> id: 1c08 -> priority: 1
  31. Thread -> id: 2470 -> priority: 1
  32. Thread -> id: 30c4 -> priority: 1
  33. Thread -> id: 2608 -> priority: 1
  34. Unloading 1060 unused Assets to reduce memory usage. Loaded Objects now: 103958.
  35. Total: 164.313080 ms (FindLiveObjects: 7.405561 ms CreateObjectMapping: 7.187458 ms MarkObjects: 114.183365 ms DeleteObjects: 35.535404 ms)
  36. LOG_MARK: User is ready to battle
  37. LOG_MARK: User left battle
  38. LOG_MARK: Garage scene start async loading
  39. Unloading 3 Unused Serialized files (Serialized files now loaded: 348)
  40. UnloadTime: 45.367039 ms
  41. LOG_MARK: User ready to lobby
  42. Unloading 2321 unused Assets to reduce memory usage. Loaded Objects now: 48740.
  43. Total: 165.630997 ms (FindLiveObjects: 3.626604 ms CreateObjectMapping: 3.987437 ms MarkObjects: 124.972099 ms DeleteObjects: 33.043575 ms)
  44. LOG_MARK: User start going to battle Kungur
  45. LOG_MARK: Kungur scene start async loading
  46. LOG_MARK: Battle load is completed
  47. Unloading 2 Unused Serialized files (Serialized files now loaded: 348)
  48. UnloadTime: 6.315687 ms
  49. LOG_MARK: Battle map is inited
  50. Unloading 813 unused Assets to reduce memory usage. Loaded Objects now: 103262.
  51. Total: 177.478806 ms (FindLiveObjects: 5.488499 ms CreateObjectMapping: 6.985712 ms MarkObjects: 125.746353 ms DeleteObjects: 39.256630 ms)
  52. LOG_MARK: User is ready to battle
  53. LOG_MARK: User left battle
  54. LOG_MARK: Garage scene start async loading
  55. Unloading 3 Unused Serialized files (Serialized files now loaded: 365)
  56. UnloadTime: 49.093716 ms
  57. LOG_MARK: User ready to lobby
  58. Unloading 17562 unused Assets to reduce memory usage. Loaded Objects now: 48276.
  59. Total: 302.723206 ms (FindLiveObjects: 5.837785 ms CreateObjectMapping: 5.727450 ms MarkObjects: 147.198074 ms DeleteObjects: 143.958618 ms)
  60. LOG_MARK: User is on Home screen.
  61. LOG_MARK: User start going to battle Silence
  62. LOG_MARK: Silence scene start async loading
  63. LOG_MARK: Battle load is completed
  64. Unloading 2 Unused Serialized files (Serialized files now loaded: 384)
  65. UnloadTime: 3.549306 ms
  66. LOG_MARK: Battle map is inited
  67. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaA' will not be affecting GI.
  68. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaA' will not be affecting GI.
  69. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaA' will not be affecting GI.
  70. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaA' will not be affecting GI.
  71. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaB' will not be affecting GI.
  72. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaB' will not be affecting GI.
  73. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaB' will not be affecting GI.
  74. GI: material 'Hidden/InternalErrorShader' does not have Meta pass, and could not find default material. Object 'bassein_gradirniaB' will not be affecting GI.
  75. Unloading 830 unused Assets to reduce memory usage. Loaded Objects now: 78202.
  76. Total: 218.116531 ms (FindLiveObjects: 5.974099 ms CreateObjectMapping: 4.941638 ms MarkObjects: 165.903305 ms DeleteObjects: 41.296856 ms)
  77. LOG_MARK: User is ready to battle
  78. LOG_MARK: User left battle
  79. LOG_MARK: Garage scene start async loading
  80. Unloading 3 Unused Serialized files (Serialized files now loaded: 385)
  81. UnloadTime: 27.505362 ms
  82. LOG_MARK: User ready to lobby
  83. Unloading 4619 unused Assets to reduce memory usage. Loaded Objects now: 48417.
  84. Total: 218.618500 ms (FindLiveObjects: 4.047736 ms CreateObjectMapping: 5.248906 ms MarkObjects: 154.791916 ms DeleteObjects: 54.528973 ms)
  85. LOG_MARK: User is on Home screen.
  86. Application ending after 1387.374 seconds

Answer

Answer
Fixed

Hi David!

Seems like you have a low graphic memory and not a very powerful GPU either. So I suggest you to run the game on minimum graphic settings for better performance.


You can contact Tech Support to change the linked e-mail by using this form.


For Tanki Online, check this article.

I know this isn't the first time... but here is my log

where is the error report?

I can't play now because it'll reset so someone please tell me asap so i can my weekly get quest done

Thats the log above... it said to get error log too... I am proficient with programming and I just can't seem to find that report... even though it should be in the "event" folder... (" "because it might be renamed as something else)

Then I don't think Tanki X considered it an Error.

they say there is an error report... there are always some sort of errors weather it's a warning or a critical error.

This comment is not public, please provide the unedited log file in reply to this comment.

I'm sorry about that... I reopened the game several times between the time the problem occured and now... I'm not sure weather that changes much. All i removed was where the file is stored... and a few computer stats


[log removed]

Just another slight problem I've been having everywhere... my email [removed] has been one of the ones hacked in the huge yahoo thing... I don't have anything too important on that email so I'm not really trying to fight it... Is it possible for it to be switched to [removed] I can't make any email confirmations because I can't access it... and could you please refer me to someone in TO as well... same problem (I need it to register for events and for surveys, and just genrally)

Is everything ok? It's been nearly a week and I haven't heard anything so far.

Answer
Fixed

Hi David!

Seems like you have a low graphic memory and not a very powerful GPU either. So I suggest you to run the game on minimum graphic settings for better performance.


You can contact Tech Support to change the linked e-mail by using this form.


For Tanki Online, check this article.

I have it set to automatic... so it shouldn't be the reason for problems to occur. In which case, the auto adjustment should be fixed... I may do a GPU and graphics card upgrade in a little while. I was planing on it but never got around to changing them out.