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unable to access my account

ijimmyrulz 3 years ago • updated by SHOAIB (Moderator (EN)) 3 years ago 6

after the release of the OBT i tryed loggin into my CBT account on tankiX and it says that my email was nt registered AND, i had both the email/username and password for the account. but email ddnt work.

when it asked for the invite code i copy pasted it in but it said that the code did not exist


here is the invitation email i got:



Hello!

We are happy to inform you that you have been picked as one of the participants of the Tanki X closed testing.

Here’s what you need to do to access the game:

  • Download the game client for Windows or Mac and install it on your computer
  • Launch the file tankix.exe or tankx.app
  • Enter your unique invite code: DE******-5***-4***-9***-C0**********
  • Complete the registration process and agree to the terms of the License Agreement and Game Rules
  • Confirm your email address

and here is when i previosly entered for the CBT


Email verification in Tanki X

iJimmyRulz!

Congratulations on succesfully registering in Tanki X!

Your verification code: 300156

Enter this code in the special verification window inside the game to boost your account's security and get free in-game bonuses.

Good luck in combat!







here is me registering today for the forum:





Hi iJimmyRulz,
Your registration request has been approved at Tanki X Official Forum. You can now sign in with the password you chose when signing up.





i mean like, for goodness sake, IT EVEN SHOWS MY USERNAME, but IG it wont let me login

The email you posted has the invite code. Since the CBT is complete you no longer need the invite code.

The code which the game is now demanding is the code you received after reserving your nickname on http://codes.tankionline.com

Started

Type your email address instead of username on log-in panel.

when i type in my email it says that it is not registered


also, the same thing happend to my comferation code that happend to my beta test invite code

The same thing happened to me.

Please explain in detail