+2
Fixed

Why hasn't my gold box arrived yet?

shiwanzhanghao 3 months ago • updated by SHOAIB (Moderator (EN)) 2 months ago 11
I asked my friend to buy somegoId boxes for me the other day.



Why l haven't received thepayment till now?




This article is machinetranslation, meaning may have
deviation. The following is the original
Chinese text :



前些天我托我的朋友帮我买了些金盒子.

为什么到现在还没有到账?

Answer

Answer
Fixed

Hi there!

Please send a ticket to our customer support. They'll be glad to help you!

No account has been received so far
proof of purchase
Answer
Fixed

Hi there!

Please send a ticket to our customer support. They'll be glad to help you!

Why are all my replies sent back?

This is the response I received

I paid for it by scanning the code with WeChat and using steam as the intermediary

The nickname of the game is SHIWANZHANGHAO.
 
I think it was probably early September. I bought 1000 gold boxes. I gave them when the picture was received

Is that the picture you're talking about?

Above is the content of the email I want to reply.



Yes, send that screenshot to them.